We're open for business.

You’re probably reading this from your couch, bed, balcony, garden or at your newly improvised home office in your living room. We hope you’re well.

For the first time in our company’s history, we too are working from home to inform you about the special measures that we’ve taken:


OUR E-SHOP IS OPEN
Our e-shop, available at americanvintage-store.com, is staying open and will prepare and ship your orders safely.


FREE DELIVERY
We’re offering free delivery to your home for all orders placed online at our e-shop.


DOUBLE YOUR LOYALTY POINTS
Extra points! Starting 20 March 2020, and until our services return to normal, we’ll double your loyalty points for all online orders.


SIMPLIFIED RETURNS
We’re temporarily extending our regular return policy to 60 days instead of 30 for any purchases made since 1 March 2020 (inclusive) at any of our American Vintage stores and online.


DELIVERY TERMS
All orders are being delivered “contact-free”, meaning the delivery person will leave your package on your doorstep. They’ll let you know when your package has been delivered, either by ringing the doorbell or sending you an email or text message. When you place your order, please remember to give all the information we’ll need to deliver right to your home. The delivery times for your orders could be impacted by the restrictions in place in Europe. However, we assure you that all deliveries are being maintained, except in areas under total lockdown. To find out more about shipments made with La Poste (France, Switzerland, Luxembourg, Malta and Cyprus) click here for UPS shipments (United Kingdom, Italy, Germany, Spain, Portugal, Greece, Austria, Belgium, Denmark, Estonia, Finland, Ireland, Latvia, Lituania, Netherlands, Poland, Czech Republic, Slovakia, Slovenia, Sweden, Norway, Monaco, Singapore and Hong Kong) click here. If you have any questions or concerns about an order you have placed, please consult the websites of our delivery partners or contact our customer service.


OUR STORES
Our priority is to protect you and keep our teams safe. We therefore recently closed our stores temporarily to limit the spread of coronavirus (COVID-19). The list of stores that are currently open is provided below (this list will be updated regularly):

Hong Kong
- American Vintage Fashion Walk, Hong Kong
- American Vintage K11 Musea, Hong Kong
- American Vintage Pacific Place, Hong Kong

Sweden
- American Vintage MOOD, Stockholm


Click here for details and opening hours.


STAY IN TOUCH
The entire team at American Vintage is committed to assisting and connecting with you. If you have any questions, please contact us by email at contact@americanvintage-store.com and on social media.


Thank you for your support,
American Vintage